Delivery & Returns

  • I am taking a short break. Any orders placed between 20th September and 8th October will be shipped on 9th October, as a thank you for your patience use code AUTUMN2023 for 10% off your order

I aim to ship your order within 3 working days of purchase. Once your item is shipped you will receive a shipping notification by email.

UK Deliveries

Items are sent via Royal Mail 1st class in the UK. Shipping is £2. Standard delivery times are 1-3 working days in the UK once shipped – but please do be patient as delays can occur. If you have not received your order within 10 working days please contact me.

International Deliveries

Items shipped outside the UK are sent via Royal Mail International Standard Airmail. Shipping prices are calculated at checkout. Please note that no tracking codes are available for this service, if you require a tracked service please get in touch before placing your order.

Standard delivery times are 3-5 business days to Europe and 6-7 business days for the rest of the world once shipped.

However, depending on your location, items can sometimes take up to 21 working days to arrive. If you have not received your order within 28 working days please contact me.

Returns

You can return your product within 30 days of receipt for a full refund. The item must be returned in its original saleable condition. The customer is responsible for the shipping and additional postage charges.

Please contact me before you send your item back. 

Please do not send your item back to the manufacturer.

If your item is damaged on arrival, please let me know and then send it back to me within 14 days of the delivery date. I will send you a new one once the item has been received. Return postage will be refunded to you for items damaged on arrival.

Local Duties and Taxes

I cannot take responsibility for any import taxes and duties related to your country.